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Refund Policy

No fine print, no surprises. Here's exactly how refunds, guarantees, pauses, and disputes work - please read it before you purchase.

Last updated: June 2026

📄 Applies to all Hireme AI service purchases

On this page

  1. Our commitment
  2. All payments are non-refundable
  3. No refund for change of plans
  4. No refund for outcomes
  5. What we do guarantee
  6. Service pausing
  7. Dispute resolution
  8. Renewals & extensions
  9. Contact us

1. Our Commitment

At Hireme AI we're committed to delivering a high-quality, consistent job-search service - resume writing, cover-letter creation, weekly job applications, direct HR outreach, and weekly progress reporting.

From the moment you sign up, we invest real time, resources, and expertise into your search. This policy is written to be transparent and clear so there are no surprises after payment. Please read it carefully before purchasing.

2. All Payments Are Non-Refundable

⚠️ Important - please read carefully.

All payments made to Hireme AI are strictly non-refundable once the service has commenced.

"Service commencement" means any one of the following has happened:

  • The onboarding form has been sent to you.
  • The kickoff call has been scheduled or completed.
  • Work on your resume has begun.
  • Any job applications have been submitted on your behalf.

If none of the above has happened and you wish to cancel within 24 hours of payment, contact us right away at hireme.aisupport@gmail.com and we'll review your request on a case-by-case basis.

3. No Refund for Personal Reasons or a Change of Plans

We understand that circumstances change. That said, we're unable to offer refunds for personal reasons, including but not limited to:

  • A change of mind after payment.
  • Deciding to pursue a different career path or industry.
  • Relocating to a different city or country.
  • Personal, health, or family circumstances.
  • Finding a job through your own efforts, outside of Hireme AI's work.
  • Dissatisfaction with the job market, hiring trends, or employer response rates.
  • Feeling that the process is taking too long.

In each of these situations, our team continues working on your behalf for the full 90-day period, and this refund policy remains in effect.

4. No Refund Based on Interviews or Job Offers

Hireme AI provides a managed job-search execution service. We do not guarantee, promise, or imply any of the following outcomes:

  • A specific number of interview calls or callbacks.
  • A job offer or placement within any time period.
  • A response from any specific employer, HR, or recruiter.
  • A minimum conversion rate from applications to interviews.

Job-search outcomes depend on many factors entirely beyond our control - current hiring conditions, demand for your specific role, company-level hiring freezes, geographic and industry limits, and the strength of an individual candidate's profile.

Our commitment is to the quality, consistency, and volume of the job-search process - not to specific outcomes. The absence of interview calls or job offers, during or after the 90-day period, is not grounds for a refund.

5. What We Do Guarantee

While we can't guarantee outcomes, we firmly guarantee the deliverables below. If we fail to deliver any of them, you have every right to raise a formal complaint:

  • Resume rewrite delivered within 5 business days of your kickoff call.
  • Cover-letter template delivered within 7 business days of resume approval.
  • A minimum of 20 job applications submitted per week, from Week 2 onward.
  • HR outreach initiated for all high-priority applications.
  • A weekly progress report sent every Monday for the full service duration.
  • A shared application tracker updated every week.

If we fall short on any of the above, email us at hireme.aisupport@gmail.com and we'll put it right immediately.

6. Service Pausing

If personal circumstances mean you need a break, you may request to pause your service for up to 14 days within your 90-day period. Any paused days are added to the end of your service period.

Pause requests must be made at least 48 hours in advance via WhatsApp or email. Pauses are limited to one per client per 90-day engagement and are granted at Hireme AI's discretion. A pause is not a refund and does not entitle you to any partial or full refund.

7. Dispute Resolution

If you're unhappy at any point, please reach out before assuming the situation can't be resolved - it almost always can.

  • Step 1 - contact us via WhatsApp or email at hireme.aisupport@gmail.com with your concern.
  • Step 2 - we'll respond within 48 business hours and work to resolve it.
  • Step 3 - if it's still unresolved, we'll escalate to a review call within 5 business days.

In the event of a legal dispute, this policy is governed by the laws of India.

8. Renewals and Extensions

Payments for renewals or monthly extensions follow the same non-refundable terms as your original payment. To cancel a renewal, contact us within 24 hours of the renewal payment and before service commencement.

9. Contact Us

Have a question about this policy before you buy? Please ask us first - we're happy to clarify anything.

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